Intro.
#Five Conditions of a Good Problem Statement
- Specificity — you can describe who experiences the problem, where, and when in a single sentence
- Quantifiability — the size and frequency of the problem are expressed in numbers
- Lived experience — you quote the founder directly, or a prospective customer from an actual interview
- Urgency — it's clear why this problem needs solving right now
- Verifiability — anyone can double-check the claim against outside statistics or interview results
TIP
Miss even one of these five, and a reviewer starts wondering, 'does this founder actually understand the problem?'
02
#Four Common Mistakes
| Bad Example | Why It's a Problem |
|---|
| 'A lot of people struggle with ___.' | Vague subject, no numbers, no source |
| 'This market is growing 30% a year.' | Market growth belongs in the market-size section, not the problem |
| 'Existing solutions are inefficient.' | Critiquing existing solutions belongs in the solution section, not the problem |
| 'We solve ___ using AI-powered ___.' | Leads with the solution before the problem is even established |
These four patterns are the most common misuse you'll see in business plans. The Problem section comes before the solution, before the market, before the company you're building — it exists solely to describe the customer's current situation.
03
#A 7-Step Structure for One Page
| Step | Content | Recommended Length |
|---|
| ① One-line summary | Compress the problem into a single sentence | 1 line |
| ② Who | Describe one specific persona | 3-5 lines |
| ③ What | The specific situation, behavior, and outcome | 3-5 lines |
| ④ Magnitude | Frequency and scale, expressed in numbers | A table, or 2-3 lines |
| ⑤ Why now | The external shift that makes this urgent right now | 2-3 lines |
| ⑥ Quote | One or two direct quotes from interviewees | 2-3 lines |
| ⑦ Sources | Statistics, interview count, and dates | 1-2 lines |
TIP
One page is roughly 350-450 words. Go longer, and you strain the reviewer's attention; go shorter, and your statement starts to feel thin.
04
#A Ready-to-Use Template — Just Fill in the Blanks
Fill in the blanks below with your own business, and you'll have a complete one-page problem statement.
- [One line] '____ people, in a ____ situation, can't ____ because of ____.'
- [Who] Our core customer is ____ (age, occupation, situation). The population size is roughly ____ people.
- [What] Every week (or month), they do ____. As a result, they lose ____ in cost, time, or opportunity.
- [Magnitude] In our own interviews, ____ out of ____ people reported the same problem. Average loss: ____ minutes per week.
- [Why now] A recent shift — ____ — has made this problem more urgent than ever.
- [Quote] '____' — Interviewee A (occupation, age). '____' — Interviewee B.
- [Source] Statistics Korea, ____ / the ____ Association of Korea, ____ / our own interviews with ____ people, conducted in ____ (month/year).
05
#Good Example vs. Bad Example
| Bad Example | Good Example |
|---|
| 'A lot of office workers struggle to decide what to have for lunch.' | 'Most single professionals in their 30s spend an average of 7 minutes agonizing over lunch between 12 and 1 p.m. each day, and end up repeatedly choosing the same restaurant, which lowers their satisfaction' (our own interviews, n=25; 22 of 25 respondents reported the same pattern). |
| 'Startup hiring is hard.' | 'Seed-stage startups take an average of about four months to make their first engineering hire, and during that stretch, founders spend an average of 12 hours a week on recruiting' (our own survey of 50 teams, December 2025). |
Summary.
#Self-Check: A Founder's Checklist
- Can a reader grasp who, what, and why from the very first line of your Problem section?
- Does one specific persona appear? (Not 'a lot of people.')
- Is at least one of frequency, scale, or time lost expressed as a hard number?
- Are prospective-customer interviews or your own survey data cited?
- Is 'why now' — the external shift — stated in a line or two?
- Have you kept solution, market, and team content out of the Problem section?
- Does the whole thing fit on one page (roughly 350-450 words)?
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